Support

Solving your technical problems is our number one priority

Our support service is provided by our friendly, fully Sage accredited, support staff who have over sixteen years of experience.

At Intelligent Solutions, we pride ourselves on the top quality support we provide for our clients. Our commitment to offering a comprehensive support service has resulted in a client retention rate of over 95%. Our service to you includes

swift on-going support
remote diagnostic support
dedicated support line
fully Sage accredited staff
standard service response time of only ½ an hour

We aim to offer a resolution by the end of the day where the solution is not reliant on a response from the software author. Our commitment to you doesn't end when the software is up and running; we make sure you get the support you need. We understand that technical support is not just an 'afterthought'; it is an important factor in keeping your business growing.

The support is very flexible, accommodating various sizes of business. Our support team will strive to resolve your technical issues remotely, freeing you up to get on with the running of your business. We solve your problems so that you don't have to.

You can relax in the knowledge that our annual support contracts include software fixes and most major upgrade software free of charge.